(C) The Direct Primary Care Journal | The DPC Journal | All Rights Reserved. Duplication with Permission Only. Contact email@example.com for reprints. Fast Facts (More in the Infographic Below) The average corporate worker sends and receives 105 emails each day. The latest DPC Journal polling among physician readers notes that nearly 46% of DPC Physician’s spend 1-3 hours per day sending/replying to patient emails. … Continue reading NEW, 2019 DPC Journal Reader Polling Stats | Business Education Infographic
Acting as the connection point inside the HealthHUB® is the Care Concierge, a newly established professional responsible for customer engagement, including educating customers about our new service offerings, helping them navigate the in-store services and events, and connecting them to our in-store providers. To date, customers accepted help from our Care Concierge in more than 95 percent of recorded interactions, with 50 percent resulting in … Continue reading TEXAS | CVS piloting 3 HealthHUB stores in Texas
It’s in moments like these (our true story is below) that we know we have a long way to go in our communities to change healthcare. ‘So, I opened the exam room door they had closed because of course, I’m not going to let my daughters cry go unnoticed for 20 more additional minutes. We’re also not going sit here in this unkempt, post-op room … Continue reading Dear Doctors, In 2019 … “Please Smile More, Be Nicer to Your Peers, Don’t be a Jerk and Get Some Lollipops.”
You have to study excellence to learn excellence.” -@mwbuckingham #GLS17 Dear Doctors, On the heels of another successful national FORUM in Atlanta last week (click here to read the “Recap!”…) and another one already in the works for Fall 2019, I want to highlight a theme that we found particularly poignant when entering into this new season of giving among our many conversations with Physicians … Continue reading EDITOR | The difference between patient-centric vs. guest-centric.