DPC News

Building a Customer [eg Patient] Experience Roadmap

A customer experience roadmap is a long-term timeline (covering 5 years) that includes both large and small customer experience projects. Together, these projects build the customer experience you envision for your customer. Further, the roadmap enables your organization to get behind the funding required to get things done.

NEW! Latest Edition – Over 700+ Pages of Education, Tips, Tools, Strategies and Insight Into Concierge Medicine and Building A Subscription-Based Healthcare Delivery Model … LEARN MORE …

Most (28%) organizations don’t have a customer experience roadmap. Preparing a productive and roadmap gives you a greater chance of being successful. 

Liliana Petrova / 4 minutes

Categories: DPC News

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s