By Michael Tetreault, Editor-in-Chief, The DPC Journal and Concierge Medicine Today, Host, The DocPreneur Leadership Podcast
Why does this example matter?
Well, it matters a lot.
It sets the bar for others in the delivery of healthcare REALLY, REALLY high.
In fact, Concierge Medicine’s obsession with building close, positive relationships with patients is perhaps its greatest driver of its success over the past twenty five years.
Every call, every patient interaction, each smile from a staff member, every text message … represents an opportunity to “wow” someone.
It’s an opportunity to turn a one-time Patient into a loyal, repeat Patient. Ensuring future patient retention and more thoughtful, caring interactions between Physician and Patient.
That’s the mythical creature every Doctor is looking for. It’s the secret sauce that makes your practice unique and why people keep coming back.
You’ve married the Hippocratic Oath with the Golden Rule and guess what, Patients’ responded and said “YES! I’ve been waiting for you to do this!”
It’s as we say a lot around here at CMT, “It’s no longer about being the best Doctor in the world anymore, it’s about being the best Doctor FOR the world, FOR your Patients and FOR your local community.”
You’ve suddenly provided a unique amount of attention towards one Patient that you wish you could do for everyone.
CONTINUE READING FULL STORY HERE … wp.me/p2Y9ja-dIY