WHAT SOME DOCTORS LEARNED As a Result of COVID-19: When A Doctor Goes “Radio Silent” Patients Wonder Why and Leave the Practice.
“I saw the relationships he had with patients. I saw the connections he had out in the community. And I thought, this is it,” he said. “I can go through the cupboards, see what the medications are. I can look around, I can smell things, check the refrigerator, see how they’re eating,” he said. “I can do more in one house call than I could ever do sitting in a box at a clinic, being told I have to see patients every 10 minutes.”
~Pull Quote Source: Dr. Brown was interviewed on the Today Show; Meet the family doctor with a rare practice — he only makes house calls
By Michael Tetreault, Editor-in-Chief, Concierge Medicine Today and Host, The DocPreneur Leadership Podcast
This is one of our all-time, top five favorite interviews on The DocPreneur Leadership Podcast we’re so pleased to share FOR DOCTORS at Concierge Medicine Today. Not to long ago we caught up with Dr. Ernest Brown, Founder of Doctors to You™. Doctors to You™ is a premier house call service that’s proudly treated the DC, Maryland, and Virginia areas for over a decade. They’re house call doctors with a passion for bringing quality healthcare right to your front door.
A Passion for Caring
As a medical student at Howard University, Dr. Ernest Brown originally sought to become an emergency medicine physician. However, by fate or circumstance, during a third year clerkship, he was mentored by one of the foremost house call doctors in the country. This defining moment led Dr. Brown to realize that healthcare didn’t have to happen in a box.
Soon, Brown was focusing all of his training on a novel concept: house call services for the elderly, the disabled, and anyone else who needed them.
His reasoning was simple. It didn’t make any sense to just sit back and watch as patients and doctors alike struggled through a failing healthcare system, if there was something that could be done about it. He realized that, far too often, patients are treated as little more than commodities– pawns moved and prodded only to fill big industry’s fur-lined pockets.
In 2015, Brown founded Doctors to You™ with one goal: breaking healthcare’s barriers and bringing medicine back to its roots.
He wanted to empower the patient, and reassure the physician.
He wanted to show that healthcare should be for the people, and by the people– not the 1%.
More than anything, he wanted to inspire a movement. He wanted to put care back into the hands of those who really cared, and provide an environment where patients could be serviced without clutching their wallets.
He wanted to make medicine what it was always meant to be.
Meet Founder and CEO of Doctors To You
Dr. Ernest Brown founded Doctors to You, an on-call, on-site medical house call service dedicated to rebuilding the doctor-patient relationship so that patients get the care they deserve. Doctors to You will provide expert, and highly accessible house call doctors to residents of the Washington, D.C. metro, guests of hospitality providers (hotels, restaurants), customers of event management firms and clients of personal services firms (for executives, celebrities and VIPs).
“A native Washingtonian and house call doctor, I greatly enjoy providing traditional house calls to fellow Washingtonians, businesses, travelers, diplomats, celebrities, entertainers, and other VIPS in the Washington Metro area. I have a distinctive and patient-centric vision of how house calls should be practiced and have spent the last 9 years bringing that vision to life. I believe the practice of house calls should be a combination of four key philosophies: * Treating the whole patient, not just the symptoms; * Being on call in order to minimize or eliminate lengthy wait times; * Delivering services on site rather than making the patient travel to receive medical care; and, * Building continuous relationship vs. handling transactions. In a world of telemedicine and minute clinics, I provide comprehensive and effective care directly to patients that is unparalleled to any other service.”
Location: Washington D.C. Metro Area
RESOURCES MENTIONED TODAY
Doctors To You Disclaimers
Emergencies: The house calls provided by our doctors and medical staff can only address urgent and primary care and cannot provide emergency medical services. Patients are advised to call 911 for all medical emergencies.
Definitions: House Call refers to any urgent or primary care medical services that are provided to patients in their home, office, event or any other location by a doctor or other healthcare professional. This means that services are not rendered in a clinic or physical address. Telemedicine or phone consult refers to any urgent or primary care services that can be provided remotely over the phone and supported by text messaging.
Locations: Though our house call doctors are based in DC, service is provided in Maryland- Bethesda, Chevy Chase, Potomac; Northern Virginia- Arlington, Alexandria, Tysons Corner, Mclean, Fairfax, Old Town, Great Falls, Roslyn; and Washington DC- Georgetown, Foggy Bottom, Downtown, Dupont Circle, Tenleytown, Friendship Heights, Waterfront, Woodley Park, Cleveland Park, Palisades, Foxhall, Capital Hill, Penn Quarter, Northwest, Southwest