Best Practices

The Rise of Retailers and How Hospitals Can Compete

By Alana Jenkins on Tue, Jul 16, 2019 | c2b Solutions + PatientBond

Just as retailers have personalized and automated aspects of shopper experiences — Amazon’s recommendation engine, for example — healthcare organizations need to deliver the right message, at the right moment, via the right channel. By taking a page from retailers’ best practices and adopting the right tools, hospitals and other healthcare providers can participate in the transformation of healthcare delivery that the rise of retailers promises.




Categories: Best Practices

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