WSJ | To Improve Care, Veterans Affairs Asks Patients Their Life Stories

Posted by

MADISON, Wis.—Thor Ringler’s bouncing step, red-framed eyeglasses and flowered-print shirts brighten the colorless hallway at the Madison VA Medical Center where he works. When he bursts into patients’ rooms, he makes sure they feel like individuals in a system that can too often feel impersonal.

 

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s