DPC News

Tech, A.I. and Your Patient | A new wave of chatbots are replacing physicians and providing frontline medical advice—but are they as good as the real thing?

The idea is to make seeking advice about a medical condition as simple as Googling your symptoms, but with many more benefits. Unlike self-diagnosis online, these apps lead you through a clinical-grade triage process—they’ll tell you if your symptoms need urgent attention or if you can treat yourself with bed rest and ibuprofen instead. The tech is built on a grab bag of AI techniques: language processing to allow users to describe their symptoms in a casual way, expert systems to mine huge medical databases, machine learning to string together correlations between symptom and condition.

Babylon’s mission is to put an accessible and affordable health service in the hands of every person on earth. Babylon is home to the largest collection of scientists, clinicians, mathematicians and engineers.

Our team has been recruited from over 60 different countries and is working on making healthcare delivery affordable and accessible. By combining the ever-growing power of AI with the best medical expertise of humans, Babylon can deliver unparalleled access to healthcare, including personalised health assessments, treatment advice and face-to-face appointments with a doctor 24/7. Source; Babylon Health

Your next doctor’s appointment might be with an AI

  • By Douglas Heaven
  • October 16, 2018

Around 40,000 people have already opted for the app. Between late January and early October 2017, 40% of those who used the app were directed to self-treatment options rather than a doctor—around three times the proportion of people who spoke to a human operator. But both the AI and the humans staffing the phone line told the same proportion of people to seek emergency care (21%).

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SOURCE: https://www.technologyreview.com/s/612267/your-next-doctors-appointment-might-be-with-an-ai/

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