VEGAS | Med school panel urges UNLV students to provide Vegas-style customer care

Some students lamented what they called unfair expectations from negative reviewers on the online sites. They argued that medical professionals regularly experience tragedy and loss of patients who are friends. Reaction to such loss may temporarily affect medical professionals’ ability to provide strong customer service, potentially earning them a low online rating from their next patient.

In a city where quality customer service and visitor experience run the economy, professionals at UNLV’s medical school said embracing the same principles for sick patients will determine which future physicians rise above the pack.




Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s