Improving Access to Care — Provider turnover is a significant issue facing all of health care as it compromises continuity of care and quality. This issue is a significant challenge for systems serving rural communities, where it’s particularly hard to recruit and retain front-line providers. To address this challenge, Sanford has partnered with health care economists at the Wharton School of Business to explore the drivers across settings and services areas that affect retention throughout the healthcare system. The goal, in addition to identifying predictors of turnover and retention, is to develop policy recommendations to address this churn.
At Sanford Health, a $4.5 billion rural integrated health care system, we deliver care to over 2.5 million people in 300 communities across 250,000 square miles. In the process, we collect and store vast quantities of patient data – everything from admission, diagnostic, treatment and discharge data to online interactions between patients and providers, as well as data on providers themselves. All this data clearly represents a rich resource with the potential to improve care, but until recently was underutilized. The question was, how best to leverage it.
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