Retail Clinics Offer Member Satisfaction, Savings for Payers
Payer partnerships with retail clinics are becoming an attractive way to boost member satisfaction while reducing high costs of care.
By Jesse Migneault
June 28, 2017 – At a time when many individual private and employer-based health plans include higher deductibles, retail clinics are becoming a popular option for beneficiaries seeking high quality care at a lower price point. Payer partnerships with these growing networks of clinics based in grocery stores, retail pharmacies, and other convenient locations are producing high member satisfaction rates and accruing savings for payers, explained Michele Paige, Vice President and General Manager of Cigna Onsite Health to HealthPayerIntelligence.com. “The goal of this healthcare delivery system is to meet the member where they are in their day to day lifestyle,” she said.