DPC News

Ott, MD: “Why medical professionals have potty mouths.”

By Kristin Prentiss Ott, MD | KEVINMD | Physician | May 15, 2017

While Muzak plays (think Kenny G covering John Mayer) and courteous expressions like “excuse me” and “thank you” are exchanged in hospital waiting rooms, behind the front desk, angry patients are firing curse words into the hallway like their mouths are assault rifles with an endless supply of ammunition. Nurses are being cussed out by patients who sound like characters in “Platoon.” And medical professionals are dropping f-bombs. All of this would give the pearl-clutching crowd palpitations (and I know because I used to belong to the pearl-clutching crowd). I had a sheltered childhood, but I have learned that “the real world” is profane. And sometimes, it can feel like the only words to describe unspeakable things are words that are unspeakable in communities along “The Bible Belt.”

The Challenge: DPC Must Empathize. They Must Uplift. And, They Should Never [EVER, under ANY circumstances] Villainize Detractors.


SOURCE: https://www.kevinmd.com/blog/2017/05/medical-professionals-potty-mouths.html


Categories: DPC News

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s