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PCP Relationships Matter, But So Does Convenience | HealthLeaders Media

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PCP Relationships Matter, But So Does Convenience

Debra Shute, September 29, 2017

Six in 10 patients with a primary care provider feel cared about by their doctor, but the same proportion would go to an urgent care center to avoid hassles at the PCP office.

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Although healthcare consumers are increasingly taking advantage of retail clinics and urgent care centers for their outpatient needs, patients value relationships with primary care providers (PCPs) slightly more than convenience, suggests a study was conducted earlier this year by Harris Poll on behalf of Mercy Health System of Southeastern Pennsylvania.

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Categorised in: DPC News, Insights & Analysis, Insurance, Marketing, National Acceptance, National News, NP and PAs, Technology, Trends

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