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SCALABILITY, PART 9: Tips for Scaling UP a DPC Practice. ~Elation

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Direct primary care practices are growing in popularity.  This model provides flexibility to providers to focus on their patients, allowing for individualized, convenient care while building a sustainable and scalable business. Building and growing a DPC practice can be both an exciting milestone and a daunting task. So what does it take to successfully grow your practice? ElationEMR, who serves over 100 direct pay and direct primary care practices with an average patient panel size of 639 patients per provider, offers three tips for success in the direct primary care model.

Tip #1: Deliver a great patient experience

Focusing on your patients and delivering a great experience will have a positive side effect for your practice – your patients will help you grow.  A recent study from the Center for Studying Health System Change found that word of mouth and physician referrals drive healthcare provider choice. That’s why it’s imperative for any physician to nurture existing patients. Studies have shown that DPC’s approach to personalized preventive care can lead to better patient outcomes, so practices can utilize successful patient outcomes and word of mouth a step further by leveraging testimonials and initiating referral programs.

Tip #2: Find a care-focused EMR

Another aspect of scaling up involves making the infrastructural improvements that can support a larger patient panel that …



Categorised in: Business, Scalability Series

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